Privacy Policy

Our commitment to privacy

Allure Portfolio Management respects the privacy of property owners, tenants, applicants, vendors, and website visitors. This policy explains how we collect, use, and protect information provided through our website, tenant-access tools, and property-management services.

Information we collect

We may collect contact details, property or tenancy information, account-access information, service requests, and communications that you provide to us. We also collect limited technical information needed to operate, secure, and improve our services.

How we use information

We use information to provide property-management services, administer tenant and owner accounts, verify identity, respond to requests, maintain security, comply with legal obligations, and communicate about the services you requested.

Mobile and SMS privacy

Allure uses SMS only to deliver one-time access codes that a person has just requested in order to sign in to our secure portal. We do not send marketing or promotional text messages, and text messaging is never required to use our services. Full program details are on our SMS Terms & Consent page.

Allure Portfolio Management does not sell or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes. Mobile information and SMS opt-in consent will not be disclosed to third parties or affiliates for their marketing or promotional use.

Message frequency varies based on account activity and the authentication or service requests you initiate. Message and data rates may apply.

Service providers and legal requirements

We may use service providers to operate our systems and deliver requested services, subject to appropriate confidentiality and security obligations. We may also disclose information when required by law or when reasonably necessary to protect our users, business, or services. This does not permit sharing mobile information or SMS consent for third-party marketing or promotional purposes.

Data security and retention

We use reasonable administrative, technical, and organizational safeguards to protect information. We retain information only as long as reasonably necessary for the purposes described in this policy, to meet contractual obligations, or as required by law.

Your choices

You may contact us to ask a privacy question or request that we review, correct, or delete personal information, subject to applicable legal and recordkeeping requirements.