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Submit a maintenance request.

Tell Allure what is happening, where it is happening and when access works best so the right local support can be coordinated.

Clear requests. Faster coordination.

Use this form to document the issue, preferred access window and permission details before Allure coordinates the next step.

01
Submit details
Add tenant contact, unit information, location and issue type.
02
Allure reviews
We confirm the request, access needs and the appropriate next step.
03
Local support
Approved vendors or property contacts are coordinated based on the request.

Emergency safety

If there is fire, flooding, electrical danger, gas odor or immediate life-safety risk, contact emergency services first, then submit this request.

Maintenance request

Required fields

02Tenant information

Description (optional)

First Name * Last Name * Telephone Number * Email Address *

Preferred Method of Contact * Phone call Text message Email

Is This an Emergency? * No Yes

Preferred Date for Maintenance * Preferred Time for Maintenance * Permission to enter? *

03Apartment information

Description (optional)

Address * Unit/Apartment Number * City * State * Postal Code *

04Issue location

Description (optional)

Kitchen Bathroom Bedroom Living room Laundry area Exterior Common area Parking / garage Other

05Description of the project

Description (optional)

Appliance Cabinet Concrete Electrical HVAC / air conditioning Plumbing Door Windows / screens Flooring Pest concern Other

General issue description *

06Appliance issue

Description (optional)

Refrigerator Stove / oven Microwave Dishwasher Garbage disposal Washer / dryer Other appliance

Appliance issue description *

07Cabinet issue

Description (optional)

Kitchen cabinet Bathroom vanity Cabinet door Drawer Hardware / hinge Other cabinet issue

Cabinet issue description *

08Concrete issue

Description (optional)

Crack Trip hazard Stairs / steps Patio / balcony Driveway / parking Walkway Drainage Surface damage Railing / edge Other concrete issue

Concrete issue description *

09Electrical issue

Description (optional)

Outlet not working Light fixture Breaker / panel concern Switch not working Sparking or burning smell Exterior lighting Other electrical issue

Electrical issue description *

10HVAC issue

Description (optional)

No cooling No heating Thermostat issue Filter / airflow concern Unusual noise Leak or condensation Other HVAC issue

HVAC issue description *

11Plumbing issue

Description (optional)

Leak Clog Toilet issue Sink / faucet Shower / tub Water heater Low water pressure Other plumbing issue

Plumbing issue description *

12Door issue

Description (optional)

Door Won’t Close or Latch Properly Sticking or Swollen Door Squeaking Hinges Door Sagging Drafts or Air Leaks (Entry Doors) Cracked or Damaged Door Panel Loose Door Handle or Lockset Misaligned Deadbolt or Lock (Entry Doors) Noisy or Slamming Door Door Won’t Stay Open or Shut

Door issue description *

13Windows / screens issue

Description (optional)

Window will not open / close Broken glass Screen damage Lock / latch Water intrusion Draft / seal concern Other window or screen issue

Windows / screens issue description *

14Flooring issue

Description (optional)

Tile Carpet Wood / laminate Loose flooring Water damage Trip hazard Other flooring issue

Flooring issue description *

15Pest concern

Description (optional)

Ants Roaches Rodents Bed bugs Bees / wasps Other pest concern

Pest concern description *

16Other issue

Description (optional)

Other issue description *

22Review & submit

Your request will be sent to Allure for review and coordination. If the issue is urgent or safety-related, call emergency services first when appropriate.

!

Before submitting

Confirm the apartment address, contact method, access permission and issue description are correct. Photos and file uploads can be added in the next version if you want them included.

Send maintenance request to Allure.

This sends your completed request to giovanni@allurepm.com with only the branch section that matches the selected issue type.

Request status

Your request is ready.

Portfolio oversight, tenant coordination and coordinated operations for owners who expect clarity and accountability.

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